TERMS OF USE

DISCLAIMER | The contents of this website (‘’Site’’) are made available to the public for informational purposes only. 

INTELLECTUAL PROPERTY RIGHTS | This Site contains copyrighted material with intellectual property rights. You are only permitted to use this Site in accordance with the rights provided by and stipulated in the PDPA 2020 Malaysia.

PRIVACY POLICY | KIOKU is committed to protecting and respecting your privacy and personal data. Data and information are only collected when you provide them voluntarily to this Site for the purpose of making a reservation and/or making enquiries on our website. The use of your data may include investigations, statistics, and analyses in order to improve our products, services, and technologies. Your personal data will be stored as long as necessary in order to supply the requested service, legitimate purpose or required by law. KIOKU reserves the right to change or update its policies.

OTHER SOURCES | We work closely with third parties ( business partners, payment system, advertising networks, analytic providers, search information providers, credit references agencies) and may receive information about you from them.

restaurant POLICY

RESERVATION | We only accept reservations via online reservations. On completion of a reservation, you will receive a confirmation email. If you do not receive a confirmation email within 24 hours of making your reservation, please contact us. Kindly inform us of any dietary restrictions or allergies at the time of reservation. We will endeavor to accommodate your specific restrictions. However, we are unable to guarantee this in the case of short notice. For group reservations of more than 6 people, please contact us at  hi@restaurantkioku.com.

CANCELLATION | A 15-minute grace period from the confirmed time of reservation is given to our guests for arrival. After this time, the reservation will be canceled, and the table will be given to someone else OR a late charge fee of RM300 will be applied.Cancellations for confirmed reservations or amendments to the number of guests must be made 48 hours prior to arrival, or we reserve the right to charge your pre-authorized credit card, RM150 per pax for Pebbles Menu / RM300 per pax for Meteorite Menu or any others special menu. If a reduction in party size takes place, we are unfortunately unable to issue a refund for the deducted guest(s)

DRESS CODE | Smart casual. For gentlemen, please refrain from wearing a singlet, open-toed shoes, or ripped jeans.

CORKAGE | A corkage fee of RM100 is charged per bottle (720ml/750ml), and RM150 for liqueur and champagne.

CAKEAGE | There is no extra charge if you bring your own celebration cake, however, please inform us of the size of your cake to ensure that we have ample space to store it. The size of the cake shall not exceed 12inches including boxes, otherwise we are unable store the cake. Alternatively, we do offer a small range of cakes in our showcase daily. Firework Sparkling candles not allowed in the restaurant due to the sensitivity of our fire prevention system.

PRIVATE ROOM | We are an open kitchen restaurant concept. Guest who would like to hold an event may contact us through email or call. The maximum capacity of the restaurant up to 28 people. Minimum spending applied.

METEORITE MENU | We require a minimum of 3-days advance reservation for this menu. Please inform us of any dietary restrictions at the time of your reservation. Cancellations for confirmed reservations or amendments to the number of guests must be made 48 hours prior to arrival. If made less than 48 hours, we reserve the right to retain a cancellation fee of RM200 from your deposit. Please allow at least 2.5-3 hours to enjoy the entire sensory journey.

CHILD POLICY | Children are welcomed under supervision from their parents as a courtesy to other guests. A minimum order of a main course is required for kid 5 years old and above, a usual set course is required for kid at 7 years old and above. The parents should follow the house rule applied to the children. KIOKU reserve rights to cancel any reservation if the children is not well supervised.